Information about your concert visit


INFORMATION ABOUT THE CORONA VIRUS
The current statement from KKL Luzern on the corona virus can be found here.

CASHLESS PAYMENT
With us you can pay safely, easily and quickly without cash.  All transactions are carried out electronically. 

YOUR JOURNEY TO THE KKL LUZERN

The KKL Luzern is located right next to the Lucerne train station. It is an ideal location to reach with various modes of transport. Info on getting there

  • Travelling by train & bus: The Lucerne train station offers you numerous connections by train www.sbb.ch and bus www.vbl.ch. Should you arrive by train, you can take a lift from downstairs at the train station straight to the KKL Luzern – allowing you to arrive at your concert in total comfort whatever the weather outside.

  • Travelling by car: The Bahnhofparking 1 & 2 car parks are located right underneath the KKL Luzern. Guests can take a lift to the KKL Luzern from these car parks without braving the elements. Please be aware that there will be increased traffic on concert evenings, so please allow sufficient time for your journey.

    Info: Please note that you can no longer validate your parking ticket in the KKL foyer, but must use the ticket machines in the car park. If you would like to avoid queuing and paying at the machines in the future, we recommend the Luzerner Parkkarte.

  • Travelling by ship: Various ships moor right at Europaplatz in front of the KKL Luzern. Why not combine your visit with a boat trip on Lake Lucerne www.lakelucerne.ch.

CLOAKROOM RULES
Handbags and backpacks up to a size of 42 x 29.7 x 29.7 cm (A3) may be taken into the hall. All larger bags and luggage as well as other bulky items must be handed in for an amount of CHF 5.00 per item. Coats and jackets may also not be taken into the hall for safety reasons and can be handed in free of charge at the cloakroom. Prams and umbrellas are kept free of charge in our cloakrooms. Wheeled walkers can be left in the immediate proximity of the hall doors. The hall staff will be happy to help you.

BARRIER-FREE ACCESSIBILITY
KKL Luzern offers a good infrastructure for people with disabilities. Read more about barrier-free accessibility here

DOORS OPEN & CATERING
With your concert ticket, you can access the foyer from an hour before the start of the concert. There you will find the cloakroom as well as concert bars providing drinks and snacks. Further info. We are also delighted to recommend you our restaurants as well as the Seebar for culinary treats before or after the concert. Info on the restaurants

LATE ARRIVALS
After the event starts, entrance to the hall is only permitted in the interval or with the permission of admission staff.

YOUR CONCERT TICKETS
If you have registered as a customer on www.kkl-luzern.ch, you can view your orders at any time online and print your Print@Home-Tickets whenever you need.

THE BUILDING
Before your visit you can take a look at the building to discover its unique architecture and the history of its construction.

STAY UP-TO-DATE
Concert announcements, ticket sales, special offers and background info – KKL Luzern can inform you regularly about all the news, and regularly provides you with great chances to win tickets – register now

HOW TO CONTACT US
The ticket office at KKL Luzern is open as follows: Monday to Friday 9:00 to 18:30. Saturday from 10:00 to 16:00. 
The counter will be closed from 14–25 February 2020 due to annual maintenance work.
Due to the reconstruction work of the restorations the ticket counter moves to the main entrance at the Eurpaplatz from 3–13 February.

A box office opens an hour before each concert starts. 
Ticket hotline: Mon to Fri: 13:00 to 18.30, telephone +41 41 226 77 77
The telephone hotline will be closed from 20 –24 February.
Box office an hour before each concert starts 
Contact us by email