Information about your concert visit

YOUR WAY TO THE CONCERT
KKL Luzern is located right by Lucerne train station. Info on getting there

  • Public transport: Lucerne train station, with its numerous train and bus connections, is located right by KKL Luzern.
  • Car parking: The Bahnhofparking 1 & 2 car park are located right at Lucerne train station by KKL Luzern. Visitors can therefore walk straight to KKL Luzern without even stepping outside.
  • Boat: There are various connections by boat to Europaplatz in front of KKL Luzern. Why not combine your visit with a boat trip on Lake Lucerne.

CLOAKROOM RULES
Handbags and backpacks up to a size of 29.7 cm x 42 cm (A3) may be taken into the hall. All larger bags and luggage as well as other bulky items must be handed in for an amount of CHF 5.00 per item. Coats and jackets may also not be taken into the hall for safety reasons and can be handed in free of charge at the cloakroom. Prams and umbrellas are kept free of charge in our cloakrooms. Wheeled walkers can be left in the immediate proximity of the hall doors. The hall staff will be happy to help you.

BARRIER-FREE ACCESSIBILITY
KKL Luzern offers a good infrastructure for people with disabilities. Read more about barrier-free accessibility here.

DOORS OPEN & CATERING
With your concert ticket, you can access the foyer from an hour before the start of the concert. There you will find the cloakroom as well as concert bars providing drinks and snacks. Further info. We are also delighted to recommend you our World Café and Restaurant RED restaurants as well as the Seebar for culinary treats before or after the concert. Info on the restaurants

LATE ARRIVALS
After the event starts, entrance to the hall is only permitted in the interval or with the permission of admission staff.

YOUR CONCERT TICKETS
If you have registered as a customer on www.kkl-luzern.ch, you can view your orders at any time online and print your Print@Home-Tickets whenever you need.

THE BUILDING
Before your visit you can take a look at the building to discover its unique architecture and the history of its construction.

STAY UP-TO-DATE
Concert announcements, ticket sales, special offers and background info – KKL Luzern can inform you regularly about all the news, and regularly provides you with great chances to win tickets – register now

HOW TO CONTACT US
The ticket office at KKL Luzern is open as follows: Monday to Friday 9:00 to 18:30. Saturday from 10:00 to 16:00. 
A box office opens an hour before each concert starts. 
Ticket hotline: Mon to Fri: 13:00 to 18.30, telephone +41 41 226 77 77
Box office an hour before each concert starts 
Contact us by email