Information about your concert visit


SAFETY MEASURES
Thanks to our safety measures it is possible to experience live events at the KKL Luzern again. It is important to keep your distance and wear a face mask as soon as you enter the building until you leave it. For the mandatory contact tracing, each guest must be contactable up to 14 days after their visit. With the Mindful check-in app we ensure that this requirement is met. Please download the app before your visit and register with your contact details. Admission begins 60 minutes before the start of the concert. Please use the specified entrances. Only by complying with these measures we can ensure that concert experiences are possible.

CASHLESS PAYMENT
With us you can pay safely, easily and quickly without cash. All transactions are carried out electronically. 

YOUR JOURNEY TO THE KKL LUZERN

The KKL Luzern is located right next to the Lucerne train station. It is an ideal location to reach with various modes of transport. Info on getting there

  • Travelling by train & bus: The Lucerne train station offers you numerous connections by train www.sbb.ch and bus www.vbl.ch. Should you arrive by train, you can take a lift from downstairs at the train station straight to the KKL Luzern – allowing you to arrive at your concert in total comfort whatever the weather outside.

  • Travelling by car: The Bahnhofparking 1 & 2 car parks are located right underneath the KKL Luzern. Guests can take a lift to the KKL Luzern from these car parks without braving the elements. Please be aware that there will be increased traffic on concert evenings, so please allow sufficient time for your journey.

    Info: Please note that you can no longer validate your parking ticket in the KKL foyer, but must use the ticket machines in the car park. If you would like to avoid queuing and paying at the machines in the future, we recommend the Luzerner Parkkarte.

  • Travelling by ship: Various ships moor right at Europaplatz in front of the KKL Luzern. Why not combine your visit with a boat trip on Lake Lucerne www.lakelucerne.ch.

CLOAKROOM RULES
Handbags and backpacks up to a size of 42 x 29.7 x 29.7 cm (A3) may be taken into the hall. All larger bags and luggage as well as other bulky items must be handed in at the cloakroom. Coats and jackets may also not be taken into the hall for safety reasons and can be handed in free of charge at the cloakroom. Prams and umbrellas are kept free of charge in our cloakrooms. Wheeled walkers can be left in the immediate proximity of the hall doors. The hall staff will be happy to help you.

BARRIER-FREE ACCESSIBILITY
KKL Luzern offers a good infrastructure for people with disabilities. Read more about barrier-free accessibility here

RESTAURANTS
We would be delighted for you to experience a culinary treat on your concert visit. Due to the current situation there is no concert break and the concert bar is not in service. If you still wish to start your concert evening with culinary delights, our Ouverture Culinary Package before the concert is a perfect choice. And of course you are invited to visit our restaurants before and after the concert. Info about our restaurants

LATE ARRIVALS
After the event starts, entrance to the hall is only permitted in the interval or with the permission of admission staff.

YOUR CONCERT TICKETS
If you have registered as a customer on www.kkl-luzern.ch, you can view your orders at any time online and print your Print@Home-Tickets whenever you need.

THE BUILDING
Before your visit you can take a look at the building to discover its unique architecture and the history of its construction.

STAY UP-TO-DATE
Concert announcements, ticket sales, special offers and background info – KKL Luzern can inform you regularly about all the news, and regularly provides you with great chances to win tickets – register now