Accessibility at the KKL Luzern
ACCESS, SPACES FOR WHEELCHAIR USERS, PLUS INFORMATION FOR PEOPLE WITH VISUAL IMPAIRMENT AND/ OR BLINDNESS OR DEAFNESSPeople with disabilities can access the foyers and concert halls at KKL Luzern with ground-level entrances. They can reach all the halls of KKL Luzern from there via lifts and stairs, while all the bars and restaurants can also be accessed barrier-free with lifts and stairs.
In the Concert Hall, a total of six spaces for wheelchair users and those assisting them are available with good views of the stage. In the Lucerne Hall, four wheelchair spaces are available, and in the auditorium, two wheelchair spaces are available. Spaces for wheelchair users and those assisting them can be booked with the ticket sales team.
Information for people with visual impairment and/ or blindness or deafness
Persons with guide dogs are requested to provide notice of their visit shortly before the event to KKL Luzern, if possible (+41 41 226 70 70 or via e-mail). These persons can then be met at the KKL foyer and accompanied by a member of the event staff to their seat. The blind dog will be given to our security staff to take care of during the event. After the event we will reunite the blind dog with its owner in the foyer.
You can find further information for people with disabilities in our leaflet.
CAR PARK AT BAHNHOFPARKING
At the Bahnhofparking P1, there are two disabled car parking spaces available in sector D. At Bahnhofparking P2, there is another car park close to the exit. From there, people with restricted mobility or those on wheelchairs can reach KKL Luzern directly with a lift.
Dining & Drinking in KKL Luzern
BARS AND RESTAURANTS IN KKL LUZERN
The World Café and the Seebar are accessed at ground level. The Gourmet-Restaurant RED on the first floor can be reached easily with a lift. The Café in the Lucerne Museum of Art on the fourth floor can also be reached with a lift. The ticket sales and information team are available to answer any questions you may have.
Disabled toilets at KKL Luzern
SEVERAL TOILETS AVAILABLE
Disabled toilets for the Concert Hall and the Lucerne Hall are both located by the cloakrooms on the first basement level and can be reached with a lift. On the second floor, there is another disabled toilet in the wing on the same side as the station. The disabled toilet for the auditorium is located on the first floor and is also accessible with a lift. All restaurants and bars in KKL Luzern have disabled toilets and a personal alarm.