Our areas and the KKL crew
More than 400 employees from 35 nations work in front of and behind the scenes as perfect hosts in a wide variety of areas. It's not just the activities that are very diverse, but also the different workloads. But each individual contributes to the overall experience of our guests.
We manage in such a way that our employees live the KKL brand values and implement them in their day-to-day work. It is important to us to strengthen the strengths of our employees, to give them freedom in their area of responsibility and to give them the opportunity to realise innovative ideas. We live an open feedback culture. Mutual appreciation and support characterise our cooperation in order to achieve our high qualitative and quantitative goals.
We promise our customers the perfect realisation of events of any size. Whether it's a concert, meeting, dinner or conference, the team of event managers, the heart of event planning, is always on hand to help with the realisation of events. Logistics defines and realises the optimal room seating and our event service team welcomes guests at the concert and congress doors and ensures that everything runs smoothly at the cloakrooms.
Catering is an integral part of the overall experience for all the senses. Whether for a coffee in Le Piaf, a gourmet dinner in the Lucide restaurant, an aperitif in the lakeside bar or a lunch for 400 people at one of the congresses, there are many opportunities to indulge in culinary delights at our hotel. We are perfect hosts at all times and create lasting moments for our guests.
A concert or event can only become a real highlight with the optimum technology, unique staging and perfect acoustics. We offer our customers customised options. The team's various specialists in the fields of audio, video, lighting and staging optimally realise the wishes and needs of the customer on site.
If you like to pull the strings in the background, this is the right area for you. From IT to bookkeeping, accounting and controlling to human resources, KKL Luzern offers a variety of professional fields that organise the building in the background so that everything runs smoothly at the front. The planning and initiation of projects for further development is also managed from this area.
Sales, Marketing & PR, Ticketing and Guest Services work closely together to optimally market the services of the KKL Luzern and to be a true experience partner for our customers. The utilisation of the premises, the sale of concerts, the marketing of the overall KKL Luzern experience and the sale of packages and tours are handled in this area in close cooperation with partners and event organisers.
The KKL Luzern is a landmark of the city of Lucerne and an exceptional venue for experiences, concerts and events. To ensure that this remains the case in the future, this team takes care of the maintenance and technical equipment of our architectural masterpiece. This area is also responsible for security, so that our customers can approach their events with complete peace of mind.
